Summary
AWS Certified Solutions Architect – Associate with hands-on Linux, networking, and AWS troubleshooting experience from three cloud projects and an operations lab, backed by two years in a HIPAA-regulated lab and seven years of customer-facing support.
Skills
Linux & Systems: Linux (Ubuntu), Windows, macOS, systemd, permissions, user management, log analysis
Networking: TCP/IP, DNS, DHCP, TLS, subnetting, network troubleshooting
AWS: EC2, S3, IAM, VPC, CloudFront, Route 53, CloudWatch alarms, Lambda, DynamoDB, Kinesis, Step Functions, Athena
Scripting & Automation: Python, Bash, SQL, Terraform (IaC), Git, GitHub Actions, AWS CLI
Support: Help desk ticketing, incident triage, root-cause analysis, technical documentation
Projects
Cloud & IT Operations Support Lab
- Reproduced Linux and network failures on an EC2 lab and worked each one through a full help desk ticket lifecycle in Spiceworks, from reported symptom to verified fix.
- Diagnosed failed services, permission errors, inode exhaustion, DNS failures, security group drops, and TLS certificate problems.
- Published a root-cause analysis for every ticket, including the hypotheses I ruled out.
AI-Powered Serverless Data Pipeline
- Event-driven ETL pipeline on Kinesis, Step Functions, and Comprehend, loading into DynamoDB and S3 and validated with Athena SQL.
- 33 tests at 96% coverage, zero errors over 1,000 events, all in Terraform at about $12/month.
Cloud Resume Challenge (this site)
- S3, CloudFront, Route 53, and a Lambda/DynamoDB visitor counter, deployed by GitHub Actions and Terraform.
Automated Linux Dev Environment
- Terraform-built VPC, subnet, Internet Gateway, and EC2, with security groups limited to SSH/HTTP/HTTPS from one source IP and a userdata script that bootstraps Docker and swap.
Experience
Test Entry and Handling Specialist II
- Resolve documentation and specimen discrepancies in an enterprise LIM system under HIPAA, root-causing the mismatch instead of patching the symptom.
- Escalate issues with Client Support and explain technical problems clearly to clients.
Lead Server / Host
- Troubleshot POS faults during peak service, de-escalated customer issues, and trained new staff.
Education & Certification
AWS Certified Solutions Architect – Associate (SAA-C03) · April 2025
Mt. San Antonio College · Associate of Arts, Kinesiology · 2020